Terms & Conditions

Last updated: June 20, 2026

Note: This is a plain-language template intended to outline our operating terms. It should be reviewed by legal counsel before use as a binding agreement.

1. Service

Forkly provides a recipe-costing and food-cost management platform ("Service"). By using the Service you agree to these terms.

2. Subscription & Fees

  • The Service is billed at a monthly platform fee starting at $349.99/mo.
  • A one-time onboarding fee starting at $1,500 applies to new accounts. Final amount is quoted before onboarding begins and depends on data volume and complexity.
  • Onboarding includes ingestion and training of up to 10 supplier invoice formats. Additional invoice formats are billed individually or as a 10-pack at the rates published on the Plans page. Pricing may vary based on document complexity.
  • Compute and AI processing usage is metered and may result in additional charges. We notify you before any material change above your typical baseline.
  • There is no hard cap on users; however, Forkly applies a fair-use policy and reserves the right to discuss volume pricing or limits where usage is materially out of line with typical operations.

3. Billing & Payment

  • Subscription fees are billed monthly in advance. Usage and overage fees are billed in arrears.
  • Payments are processed by PCI-compliant third-party payment processors. Forkly does not store payment card details.
  • Failure to pay may result in suspension of access after reasonable notice.

4. Data Migration

Migration of your existing sales, ingredient, and recipe data is included in onboarding subject to assessment. Highly disorganized, paper-based, or incomplete data sets may be only partially migrated. We will be transparent about what can and cannot be brought over before onboarding begins.

5. Cancellation

The subscription is month-to-month. You may cancel at any time. Onboarding fees are non-refundable. Pre-paid monthly fees are non-refundable but you retain access for the remainder of the billing period.

6. Your Data

You retain ownership of all data you upload. Forkly's use of your data is governed by our Privacy Policy. We do not sell, share, or use your data to train models that benefit other customers.

7. Acceptable Use

You agree not to misuse the Service, attempt to circumvent security, or use the Service for unlawful purposes.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may occur.

9. Limitation of Liability

To the maximum extent permitted by law, Forkly's liability is limited to the amount paid by you for the Service in the twelve months preceding the claim.

10. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notice.

11. Contact

For questions about these terms, please contact us through the in-app helpdesk.

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